ComplySaver LLC · Effective October 10, 2026
Refund & Cancellation Policy
Digital software subscriptions
ComplySaver is a digital service, so no physical goods need to be returned. This policy applies to software subscriptions, not separately agreed human services. Account registration does not charge you. A purchase becomes payable only after you review and confirm a working checkout.
Requesting a refund
Email support@complysaver.com with your account email, purchase date, order reference and the reason for your request. Do not send full card details. For purchases processed by Paddle, you can also use paddle.net for order support. Requests made within 14 days of purchase may be reviewed under Paddle’s refund policy; a full refund is not automatically guaranteed. Paddle may approve a full or partial refund or decline a request based on the circumstances and applicable law.
Service failures and consumer rights
Contact us if a technical failure prevents delivery or use of the purchased service. We will investigate and help resolve the issue or refer the transaction for refund review. Mandatory statutory rights, including any applicable withdrawal or refund rights, take priority over this policy.
Cancel future renewals
Use the subscription-management link provided with your Paddle purchase, where available, or contact support@complysaver.com before the next renewal. Cancellation prevents future renewal charges after it is processed. It does not automatically refund charges already made. Access normally remains until the end of the paid period unless a refund or suspension ends it earlier.
Processing and confirmation
We will acknowledge requests and provide a decision or the next step after review. Approved refunds return through the original payment method where possible. Timing depends on the payment provider and your bank; we do not promise an instant refund. Keep your cancellation or refund confirmation for your records.
Questions? support@complysaver.com